CGG and Government of Uganda Build Skills in Process Improvement and Organisational Excellence

KAMPALA (Uganda), 13 March 2024 – The Chandler Governance Group (CGG) conducted two workshops in Kampala, first for the Ministry of Public Service (MoPS) Directorate of Management Services, and second for the Civil Service College Uganda (CSCU).

These two workshops were initiated in line with the collaboration priorities jointly identified by MoPS and CGG, to build skills in business process re-engineering and strengthen public sector institutional capacity.

CGG expert Helen Chen discusses the group exercise of redesigning selected organisational process with the Management Analysts

In the two workshops, CGG worked with participants from MoPS and CSCU to understand the frameworks and tools for improving processes and building institutional excellence within the public sector. In addition, the senior management team at CSCU developed specific action plans to address the agreed-upon priority areas. The workshops were facilitated by CGG’s expert, Helen Chen, alongside CGG’s CEO Wu Wei Neng and Deputy Dean, Programmes, of the Chandler Academy of Governance Sin Xin Ping.

CGG’s CEO, Wu Wei Neng, explains the organisational excellence diagnostic process to the CSCU senior management team

The CSCU senior management team vote for the key priorities to work on to reach internal alignment and consensus

MoPS Permanent Secretary Catherine Bitarakwate Musingwiire noted the partnership between the two institutions:

“The Ministry of Public Service appreciates the enormous support and social responsibility that the Chandler Governance Group (CGG) has rendered to us. The Ministry pledges full commitment to continued collaboration with the Chandler Governance Group for the benefit of the Public Service and the Country at large.”
Mrs. Catherine Bitarakwate Musingwiire
Permanent Secretary, Ministry of Public Service


About Ministry of Public Service Uganda

The Ministry of Public Service is Government Ministry providing strategic and managerial leadership on all matters of Human Resource in Uganda’s Public Service. The Ministry is geared towards facilitating an efficient and effective Public Service through taking care of enabling policies, systems and structures. This focuses on performance for national development and improved quality of life in Uganda.

For more news and information, visit: https://publicservice.go.ug.

About the Chandler Governance Group (CGG) 

The Chandler Governance Group (CGG) is an international organisation focusing on public sector effectiveness and capability development. We work with national and local governments to train and develop leaders, strengthen public institutions and systems, benchmark government capabilities, and share good practices.

For more news and information, visit www.chandlergovernance.com or follow CGG on Facebook,  X and LinkedIn @ChandlerGOV.


For media clarifications, please contact:

Chandler Governance Group 
Email: communications@Chandlergovernance.com